Ibm imm web interface not working

If you cannot establish network connectivity to the advanced management module through Telnet, SSH, or the Web browserbut you can ping the advanced management modulethe problem is typically related to firmware or configuration. If you previously saved your configuration, you will be able to restore it after resolving the problem with the advanced management module. For more information about restoring a previously saved configuration, see the Advanced Management Module User's Guide.

Problem You are unable to establish any login services to the advanced management module through Telnet, SSH, or the Web browserbut you can ping it. Investigation Perform these steps to resolve the problem: Ensure that a supported Web browser is being used. The advanced management module supports the following Web browsers for remote client access: Microsoft Internet Explorer 5.

If you are connected through the serial port, use the ports command to ensure that all interfaces are enabled and the TCP ports are correct. For example, ports -T system:mm[1]. After the advanced management module resets with the default configuration, it will attempt to obtain a DHCP address for two minutes before using the default IP address Remove the Ethernet cable from the advanced management module if you do not want it to attempt to obtain a DHCP address.

Parent topic: Troubleshooting advanced management module problems.If the server is attached to a KVM switch, bypass the KVM switch to eliminate it as a possible cause of the problem: connect the monitor cable directly to the correct connector on the rear of the server.

The IMM remote presence function is disabled if you install an optional video adapter. To use the IMM remote presence function, remove the optional video adapter. Observe the checkpoint LEDs on the light path diagnostics panel; if the codes are changing, go to the next step.

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Replace the following components one at a time, in the order shown, restarting the server each time:. I think you are talkin about "checkpoint code". A checkpoint code is either a byte or a word value that is produced by UEFI. Of course you should try the IMM web interface first. View All. Lenovo is committed to environmental leadership from operations to product design and recycling solutions.

See our Sustainability Report. This website uses cookies. By browsing this website, you consent to the use of cookies. Learn More. APP Download. All Forum Topics. Lilias Blue Screen Again.

IBM x Video. RyanTsai Lenovo Employee. So you can power on this machine, but no display? Page The monitor cables are connected correctly. The monitor is turned on and the brightness and contrast controls are adjusted correctly. Make sure that the correct server is controlling the monitor, if applicable.

ibm imm web interface not working

System board 8.The IMM combines service processor functions and a video controller in a single chip. This chapter describes the login procedures and the actions that you can perform from the IMM Web interface. The IMM provides the choice of using a dedicated systems-management network connection or one that is shared with the server. For setting up the IMM network connection, the approach depends on the product.

Refer to the product-specific configuration document for details. This default user setting has Supervisor access.

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Change this default password during your initial configuration for enhanced security. If you are using the IMM for the first time, you can obtain your user name and password from your system administrator. All login attempts are documented in the event log. Depending on how your system administrator configured the user name, you might need to enter a new password.

If your browser is inactive for that number of minutes, the IMM logs you off the Web interface. Note Depending on how your system administrator configured the global login settings, the timeout value might be a fixed value.

The browser opens the System Status page, which gives you a quick view of the server status and the server health summary. For descriptions of the actions that you can perform from the links in the left navigation pane of the IMM Web interface, see "IMM action descriptions" section.

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View system health for a server, view the operating-system-failure screen capture, and view the users who are logged in to the IMM. You can monitor the server power and health state, and the temperature, voltage, and fan status of your server on the System Health page. You can also view the image of the last operating-system-failure screen capture and the users who are logged in to the IMM. The Event Log page contains entries that are currently stored in the chassis-event log.

The log includes a text description of events that are reported by the BMC, plus information about all remote access attempts and configuration changes. All events in the log are time stamped, using the IMM date and time settings. Some events also generate alerts, if they are configured to do so on the Alerts page. You can sort and filter events in the event log.

This data is available from the Vital Product Data page. The IMM provides full remote power control over your server with power-on, power-off, and restart actions. In addition, power-on and restart statistics are captured and displayed to show server hardware availability. Redirect the server video console and use your computer disk drive or disk image as a drive on the server.

Do not attempt to update the firmware on the system without proper directions from Cisco TAC. You should update the firmware, as directed by Cisco TAC, and with the firmware certified and released by Cisco.

Failure to follow these guidelines can render your system inoperable.The ISA version is very rare, and was only ever supported in one or two servers. This adapter can be accessed either in-band through a device driver, or out-band over serial or 10Mbit Ethernet. This is a half-length full-height PCI adapter, which can be accessed either in-band through a device driver, or out-band over serial or Ethernet.

This adapter has its own ATI video chip, and will cause the onboard video chip to get disabled.

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The reason for this was to resolve some of the problems with capturing the video for the remote KVM function that the original RSA experienced. Just like the original RSA, in the event of chaining the remote KVM function is only supported on the server with the adapter installed.

Without this cable the remote video facilities will still work, and if the external USB cable is connected, the remote keyboard and mouse will work—but nothing else including power control will function properly.

Moreover, some servers will pause for 30— seconds after power-on if the RSA-II is installed but the cable is missing. Different cables are required for different servers, and as of April it appears that the cards themselves are far more plentiful on the used market than certain cables—often the cables sell for more than the cards themselves!

Older servers use what is known as the "planar cable". Newer servers use the cable shown in the adjacent image:. Instead it is plugged into a dedicated slot on the systemboard, like a mini-pci adapter. Out-band management is provided by a dedicated Ethernet port on the server, which is not connected if the RSA-II Slimline is not installed.

It was succeeded by the ISMP. From Wikipedia, the free encyclopedia. This article has no lead section. Please help by adding an introductory section to this article. For more information, see the layout guideand Wikipedia's lead section guidelines to ensure the section will be inclusive of all the essential details. Please discuss this issue on the article's talk page.

May Learn how and when to remove this template message. Categories : Out-of-band management IBM server computers. Namespaces Article Talk. Views Read Edit View history. Help Community portal Recent changes Upload file. Download as PDF Printable version. Add links.Check here to start a new keyword search.

Search support or find a product: Search. Search results are not available at this time. Please try again later or use one of the other support options on this page. Watson Product Search Search. None of the above, continue with my search. When the user logs off of the Integrated Management Module IMM web interface and then immediately attempts to log in again, the web interface may become unresponsive, appearing to be hung.

The user then issues the "resetsp" command. The Symptom occurs when the user logs off from the IMM while there are still requests queued to the IMM web server, and then attempts to log back on to the IMM before the queued requests are deleted.

The queued requests are typically due to the user attempting to navigate from one IMM web page to another and not allowing the web page update to complete before going to another IMM web page. Page Feedback. United States English English. IBM Support Check here to start a new keyword search.

No results were found for your search query. Troubleshooting Problem When the user logs off of the Integrated Management Module IMM web interface and then immediately attempts to log in again, the web interface may become unresponsive, appearing to be hung.

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Affected configurations The system may be any of the following IBM servers: System x M3, typeany model System x M3, typeany model System x M3, typeany model System x M3, typeany model System x M3, typeany model System x M2, typeany model System x M2, typeany model System x M3, typeany model System x M3, typeany model System x M2, typeany model System x M3, typeany model This tip is not software specific.

This tip is not option specific. Additional information The Symptom occurs when the user logs off from the IMM while there are still requests queued to the IMM web server, and then attempts to log back on to the IMM before the queued requests are deleted. The Fix will clear the pending IMM web server requests before the user is logged off.

Document Location Worldwide. Document Information. Contact and feedback Need support? Welcome to the server management network terminal!To understand and use the remote control feature refer to the information in this topic. This section provides information about the remote control feature. The ActiveX client and Java client are graphical remote consoles that allow you to remotely view the server video display and interact with it using the client keyboard and mouse.

By using the Virtual Media option you can also mount client devices or images to the host operating system. The Virtual Media Session window list all of the drives on the client that can be mapped as remote drives and allows you to map ISO and diskette image files as virtual drives.

Each mapped drive can be marked as read-only. To use the Java client, select Use the Java Client as shown in the following illustration. The following window opens. It shows the information that the browser for example, the Firefox browser will use to open the Viewer file. After the browser downloads and opens the Viewer file, a confirmation window opens with a warning about the website certificate verification as shown in the following illustration.

ibm imm web interface not working

Click Continue to accept the certificate. The Video Viewer window opens as shown in the following illustration.

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The Video Viewer window provides access to the Remote Console functionality and is comprised of a frame, menu bar, and the content area. A HTML5 remote presence viewer will open shown in the following illustration. The Video Viewer window provides access to the Remote Console functionality and is of some settings that you can configure. Refresh View : Refreshes the content currently being displayed. Performance : Select the preferred performance and video quality. Power Option : Select the preferred power-related settings.

Chat instant message box : Send messages between users that currently have a session opened to the same IMM2 management controller.

Language : Selects the language for the virtual keyboard. For example, to display the English language virtual keyboard, select English ; then, click the Virtual Keyboard icon. For more information about the remote control feature, see Remote presence and remote control functions.

ibm imm web interface not working

IMM2 firmware 1. IMM2 firmware 3. The remote control feature consist of two separate windows: Video Viewer The Video Viewer window uses a remote console for remote systems management. A remote console is an interactive graphical user interface GUI display of the server viewed on your computer.

Your monitor displays exactly what is on the server console and you have keyboard and mouse control of the console. Note: The video viewer is able to display only the video that is generated by the video controller on the system board. If a separate video controller adapter is installed and is used in place of the system's video controller, the IMM2 cannot display the video content from the added adapter on the remote video viewer.

Note: The Virtual Media Session can only be used by one remote control session client at a time. If the ActiveX client is used, a parent window will open and that window must remain open until the remote session is complete.IMM2 Standard as standard in some servers or as enabled using the Features on Demand software license key in other servers has the following features:.

IMM2 Advanced as enabled using the Features on Demand software license key has the following features:. This key is a physical component Figure 1.

How to update UEFI firmware on IBM IMM

However, no new firmware is required. Figure 1 shows where the Virtual Media Key is installed in one of the supported servers x M3. Figure 1.

Remote control

The following table lists the available Virtual Media Keys and their part numbers. Table 3 lists the key used in each System x server. Note that three different part numbers exist.

The parts are keyed to prevent insertion into the wrong system. The following table lists the IMM2 service processors that are standard and optional for each System x server. The values in the table have the following meanings:. The following table lists the IMM offerings that are standard and optional for each System x server. As such, when the AMM is not responsive, the ability to perform normal management on the chassis is significantly compromised. The service data collects most of the useful information that is required to support the AMM.

Each BladeCenter chassis, with the exception of the BladeCenter S, supports a redundant pair of management modules. The two management modules used in a chassis must be identical. Although the IMM is now included in some blade servers, the AMM remains the management module for systems-management functions for BladeCenter and blade servers. There is no external network access to the IMM on blade servers.

The AMM must be used for remote management of blade servers. In fact, most current servers require that the chassis have AMMs installed. The following table lists the service processors that are standard and optional in each BladeCenter chassis. The following table lists the service processors that are standard for each of the currently available BladeCenter servers.

Integrated Management Module User Guide

These web pages provide addition information about the service processors in System x and BladeCenter servers:. Lenovo and the Lenovo logo are trademarks or registered trademarks of Lenovo in the United States, other countries, or both. Lenovo Lenovo Press. Authors Brandon Harrell David Watts. Subscribe to Updates.


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